If you are making a payment on a shut off notice, you must also IMMEDIATELY contact Bay City Utility Customer Service at (989) 894-8104 option 7 after making your payment to provide the online confirmation number to prevent a shut-off.
The account balance may not reflect current activity. If you find that there is a discrepancy, please contact utility customer service.
By registering for our payment service, you can:
- Pay by checking/ savings/ credit card
- Checking/Savings include a $1.00 fee.
- Credit/Debit include a 2.75% fee. An additional fee of 50¢ is applied for payments below $100.
- Pay by PayPal / PayPal Credit / Venmo
- PayPal brands include a 2.75% fee.
- Make payments in 3, quick steps
- View electronic payment history
- View balance due
- Manage multiple billing accounts
- Set up Auto-Pay, recurring payments
- Save payment methods
- And more