Payment Service Network, Inc.
Privacy Policy
Last Updated: July 1, 2020
This "Privacy Policy”
describes the privacy practices of Payment Service Network, Inc. ("PSN”,
“we”, “us”, or “our”) in connection with the www.info.paymentservicenetwork.com website, PSN service portals, and any other websites
we own or control and which posts or links to this Privacy Policy (collectively
referred to as, the "Services”), and the rights and choices
available to individuals with respect to their information.
This Privacy Policy applies
to the information we process on behalf of our customers, merchants, software
companies, and partners, in order to safely process customer transactions and
help customers understand the information related to those transactions.
Table of Contents
Personal Information We Collect
How We Use Your Personal Information
How We Share Your Personal Information
Your Choices
Other Sites, Mobile Applications, and Services
Security Practices
California Privacy Statement
International Data Transfers
Children
Notice to European Users
Retention
Information for Visitors from Outside of the United
States
Changes to this Privacy Policy
How to Contact Us
Cookie Policy
Privacy Notice for California Residents
Personal Information
We Collect
Information you provide to
us: Personal information you voluntarily provide to us through the Services, or
otherwise, include:
·
Identifiers, such as your name, postal address, IP address, email
address, phone number, and online account information;
·
Commercial information, such as records of the Services you have licensed or
use, credit card, debit card, and related payment information;
·
Professional information, such as the name of your employer and your job title;
·
Internet and other electronic
network activity information, such as
your IP address, your device information, the length of time you spend with our
Services, how often you use our Services, and other usage data; and
·
Other information that we may collect which is not specifically listed
here, but which we use in accordance with this Privacy Policy or as otherwise
disclosed at the time of collection.
Cookies
and other information collected by automated means. We, our service providers, and our business partners
may automatically log information about you, your computer, or mobile device,
and activity occurring on or through the Service. The information that may be
collected automatically includes your computer or mobile device operating
system type and version number, manufacturer and model, device identifier (such
as the Google Advertising ID or Apple ID for Advertising), browser type, IP
address, general location information such as city, state, or geographic area,
and information about your use and actions on the Services, such as parts of
the Services you viewed, how long you spend on a page or screen, navigation
between pages or screens, information about your activity on a page or screen,
access times, and length of access. Our service providers and business partners
may collect this type of information over time and across third-party websites
and mobile applications.
On
our webpages, this information may be collected using cookies, browser web
storage (also known as locally stored objects), web beacons, or similar
technologies, and our emails may also contain web beacons. Dependent on your
browser, you may configure your web browser to refuse all cookies or to
indicate when a cookie is being sent, however, some features of the Service may
not function properly if the ability to accept cookies is disabled. Full
details can be found on our Cookie Policy below.
We
provide important information for individuals located in the European Union,
European Economic Area, and United Kingdom (collectively, “Europe’ or “European”)
below.
How We Use Your Personal
Information
We
use your personal information for the following purposes, and as otherwise
described in this Privacy Policy or at the time of collections:
To
operate the Services. We use your
personal information to:
·
Provide, operate, and improve the
Services;
·
Provide information about our
products and Services;
·
Establish and maintain your payer
or biller profile on the Services;
·
Enable security features of the
Services, such as by sending you security codes via email or SMS, and
remembering devices from which you have previously logged in;
·
Communicate with you about the
Services, including by sending you announcements, updates, security alerts, and
administrative messages;
·
Communicate with you about events
or surveys in which you participate;
·
Understand your needs and
interested, and personalize your experience with the Services and our
communications;
·
Provide support and maintenance
for the Services; and
·
To respond to your requests,
questions, and feedback.
For
research and development. We analyze
use of the Services to improve the Services and to develop new products and
services. This includes studying user demographics and use of the Services.
To
send you marketing and promotional communications. We may send you PSN-related marketing
communications, as permitted by law. You will have the ability to opt-out of
our marketing and promotional communications as described in the "Opt-out
of marketing communications” section below.
To display advertisements. From time to time we may work with advertising
partners to display advertisements elsewhere online. These advertisements are
delivered by our advertising partners and may be targeted based on your use of
the Service or your activity elsewhere online. If we utilize targeted advertising,
you will have the ability to opt-out as described in the “Opt-out of targeted
online advertising” section below.
To manage our recruiting
and process employment applications.
We use personal information, such as information submitted to us in a job
application, to facilitate our recruitment activities and process employment
applications, such as by evaluating a job candidate for an employment activity
and monitoring recruitment statistics.
To comply with law. We use your personal information as we believe
necessary or appropriate to comply with applicable laws, lawful requests, and
legal process, such as to respond to subpoenas or requests from government
authorities.
For compliance, fraud prevention, and safety. We may use your personal information as we believe
necessary or appropriate to: (a) protect our, your, or others’ rights, privacy,
safety or property (including by making and defending legal claims); (b)
enforce the terms and conditions that govern the Services; and (c) protect,
investigate and deter against fraudulent, harmful, unauthorized, unethical or
illegal activity.
With your consent. In some cases, we may specifically ask for your
consent to collect, use or share your personal information, such as when required
by law.
To create Aggregate/De-Identified Information. We may aggregate and/or de-identify any
information collected so that such information can no longer be linked to you
or your device (“Aggregate/De-Identified Information”). We may use Aggregate/De-Identified
Information for any purpose, including without limitation for research and
marketing purposes, and may also share such data with any third parties at our
discretion.
How We Share Your Personal Information
We do not share your personal
information with third parties without your consent, except in the following
circumstances or as described in this Privacy Policy:
Affiliates. We may share your personal information with our
subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.
Customers. We may share your personal information to enforce or
apply the terms of any of our customers’ service or license agreements.
Partners. We may share your personal information with our
partners that help us offer the Services to you or who offer related services
to you. These third parties may use your personal information consistent with
their privacy policies.
Service providers. We may share your personal information with
third party companies and individuals that provide services on our behalf or
help us operate the Services (such as customer support, hosting, analytics,
email delivery, marketing, and database management services). These third
parties may use your personal information only as directed or authorized by us
and in a manner consistent with this Privacy Policy and are prohibited from
using or disclosing your information for any other purpose.
Co-branded resources. We may share your personal information with
third party companies that partner with us on co-branded resources (such as
case studies). These third parties may use your personal information
consistent with their privacy policies.
Professional
advisors. We may disclose your
personal information to professional advisors, such as lawyers, bankers,
auditors and insurers, where necessary in the course of the professional
services they render to us.
To comply with law. We may share your personal information as we believe
necessary or appropriate to comply with applicable laws, lawful requests, and
legal process, such as to respond to subpoenas or requests from government
authorities.
Law enforcement purposes. We may share
your personal information with law enforcement officials for law enforcement
purposes when we, in good faith, believed there was unlawful activity.
For compliance, fraud
prevention and safety. We may
share your personal information for the compliance, fraud prevention and safety
purposes described
above.
Business transfers. We may sell, transfer or otherwise share some or
all of our business or assets, including your personal information, in
connection with a business transaction (or potential business transaction) such
as a corporate divestiture, merger, consolidation, acquisition, reorganization
or sale of assets, or in the event of bankruptcy or dissolution.
Aggregate/De-Identified
information. We may share Aggregate/De-Identified
data from your personal information and other individuals whose personal
information we collect for our lawful business purposes, including to analyze
and improve the Service and promote our business.
Your Choices
In this section, we describe
the rights and choices available to all users. Users who are located within
Europe can find additional information about their rights below. Users
who are California residents can refer to our “Privacy Notice for California
Residents” below or our California Privacy Statement also below for more information on their rights and choices.
Opt-out of marketing communications.
You may opt-out of marketing-related emails by
following the opt-out or unsubscribe instructions at the bottom of the email,
or by contacting us at privacy@invoicecloud.com. In some cases, we may need to send you
“transactional” emails related to normal business operations. For example, we
may email you a reminder about an action you need to take related to the
Services or about updates to the technology we use to provide the Services.
Opt-out of targeted online advertising.
You may opt-out of targeted online advertising by
contacting us at privacy@invoicecloud.com. Opting-out of this type of advertising will not
prevent you from seeing ads. Ads that you do see will be randomly generated or
based on the digital property in which they are displayed, rather than being
tailored to you.
Cookies & Browser Web Storage.
We may allow service providers and other third parties to use cookies and similar
technologies to track your browsing activity over time and across the Services
and third-party websites. In doing so, a cookie may enable us to determine what
you look at and relate your use of the Services to your Personal Information.
You can set your browser to not accept cookies by following the instructions
for your chosen browser, but this may limit your ability to use the Site. For
more details, see our Cookie Policy.
Do Not Track.
Some Internet browsers may be configured to send “Do
Not Track” signals to the online services that you visit. We currently do
not respond to “Do Not Track” or similar signals. To find out more about
“Do Not Track,” please visit
http://www.allaboutdnt.com
Choosing not to share your personal information.
Where we are required by law to collect your personal information, or where we need
your personal information in order to provide the Services to you, if you do not
provide this information when requested (or you later ask to delete it), we may
not be able to provide you with our services. We will tell you what
information you must provide to receive the Services by designating it as
required at the time of collection or through other appropriate means.
Other Sites, Mobile Applications, and Services
The Services may contain
links to other websites, mobile applications, and other online services
operated by third parties as well as our affiliates or partners. These
links are not an endorsement of, or representation that we are affiliated with,
any third party. In addition, our content may be included on web pages or
in mobile applications or online services that are not associated with us. We
do not control third party websites, mobile applications or online services,
and we are not responsible for their actions. Other websites and services
follow different rules regarding the collection, use and sharing of your
personal information. We encourage you to read the privacy policies of
the other websites and mobile applications and online services you use.
Security Practices
The security of your personal information is important
to us. We employ a number of administrative, technical, and physical
safeguards aligned with industry best practices designed to protect the
personal information we collect. We also employ regular security testing and
vulnerability prevention best practices to proactively guard against threats. However,
security risk is inherent in all Internet and information technologies and we
cannot guarantee the absolute security of your personal information.
California Privacy Statement
California residents have
certain rights under the California Shine the Light law and the California
Consumer Privacy Act (“CCPA”).
California Consumer
Privacy Act. Please refer to our
“Privacy Notice for California Residents” below for
more information about your rights under CCPA.
Shine the Light Law. We do not share personal information as defined by
California Civil Code Section 1798.83 (“Shine the Light law”) with third
parties for their direct marketing purposes absent your consent. If you are a
California resident, you may request information about our compliance with the
Shine the Light law by sending an email or postal mail as explained in the “How
to Contact Us” section below. Please provide your name, e-mail address, phone
number, the nature of your inquiry, and, if you are disabled, any accessibility
accommodations you require.
International Data Transfers
We are headquartered in the
United States. If you are located outside the United States and submit Personal
Information to us, you should be aware that the Personal Information will be
transferred to our servers located in the United States. Your submission of
Personal Information to us constitutes your consent to the transfer. Although PSN
will only collect and use your Personal Information as stated in this Privacy
Policy, laws generally applicable to the protection of personal data in the
United States may not be as stringent as those in your home jurisdiction.
European Union users should
read the important information provided below about
transfer of personal information outside of the European Union.
Children
The Services are not directed
to, and we do not knowingly collect personal information from, anyone under the
age of 16. If you are under16, please do not provide us your personal information.
If a parent or guardian becomes aware that his or her child has provided us
with information without their consent, he or she should contact us at . We will delete such information from our files as
soon as reasonably practicable. We encourage parents with concerns to
contact us as outlined below.
Notice to European Users
The information provided in
this “Notice to European Users” section applies only to individuals in Europe.
Personal information. References to “personal information” in this Privacy
Policy are equivalent to “personal data” governed by European data protection legislation.
Processor. PSN is the processor of your personal information
covered by this Privacy Policy for purposes of European data protection legislation.
Processing purpose
Details regarding
each processing purpose listed below are provided in the section above titled
“How we use your
personal information”.
|
Legal basis
|
To operate the Services
|
Processing is necessary
to perform the contract governing our provision of the Services or to take
steps requested by our customers, merchants, software providers, or partners
prior to signing up for the Services. If we have not entered into a contract
with you, we process your personal information based on our legitimate
interest in providing the Services.
|
● For
research and development
● To
send you marketing and promotional communications
● To
display advertisements
● To
manage our recruiting and process employment applications
● For compliance, fraud prevention and safety
● To create anonymous data
|
These activities
constitute our legitimate interests. We do not use your personal information
for these activities where our interests are overridden by the impact on you
(unless we have your consent or are otherwise required or permitted to by
law).
|
To comply with law
|
Processing is necessary
to comply with our legal obligations.
|
With your consent
|
Processing is based on
your consent. Where we rely on your consent you have the right to withdraw
it any time in the manner indicated when you consent or in the Services.
|
Use for
new purposes. We may use your
personal information for reasons not described in this Privacy Policy where
permitted by law and the reason is compatible with the purpose for which we
collected it. If we need to use your personal information for an
unrelated purpose, we will notify you and explain the applicable legal basis.
Sensitive personal
information. We ask that
you not provide us with any sensitive personal information (e.g., information
related to racial or ethnic origin, political opinions, religion or other
beliefs, health, biometrics or genetic characteristics, criminal background or
trade union membership) on or through the Services, or otherwise to us.
If you provide us with any
sensitive personal information to us when you use the Services, you must
consent to our processing and use of such sensitive personal information in
accordance with this Privacy Policy. If you do not consent to our processing
and use of such sensitive personal information, you must not submit such sensitive
personal information through our Services.
Retention
We retain personal
information for as long as necessary to fulfill the purposes for which we
collected it, including for the purposes of satisfying any legal, accounting,
or reporting requirements, to establish or defend legal claims, or for fraud
prevention purposes.
To determine the appropriate
retention period for personal information, we consider the amount, nature, and
sensitivity of the personal information, the potential risk of harm from
unauthorized use or disclosure of your personal information, the purposes for
which we process your personal information and whether we can achieve those
purposes through other means, and the applicable legal requirements.
When we no longer require the
personal information we have collected about you, unless prohibited by
applicable law, we will either delete or anonymize it or, if this is not
possible (for example, because your personal information has been stored in
backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible. If we
anonymize your personal information (so that it can no longer be associated
with you), we may use this information indefinitely without further notice to
you.
Information for Visitors from Outside of the United States
We are located in the United
States, where the laws may be different and, in some cases, less protective
than the laws of other countries. By providing us with your Personal Information
and using the Services, you acknowledge that your Personal Information will be
transferred to and processed in the United States and other countries where we
and our vendors operate. If we receive or transfer your personal information
from Europe or Switzerland to a third country and are required to apply
additional safeguards to your personal information under European data
protection legislation, we use good faith efforts to do so.
Changes to this Privacy Policy
We reserve the right to modify
this Privacy Policy at any time. If we make material changes to this Privacy
Policy, we will notify you by updating the date of this Privacy Policy and
posting it on the Services. We may, and if required by law will, also provide
notification of changes in another way that we believe is reasonably likely to
reach you, such as via e-mail (if you have an account where we have your
contact information) or another manner through the Services.
Any modifications to this
Privacy Policy will be effective upon our posting the new terms and/or upon
implementation of the new changes on the Services (or as otherwise indicated at
the time of posting). In all cases, your continued visiting or use of the
Services after the posting of any modified Privacy Policy indicates your
acceptance of the terms of the modified Privacy Policy.
How to Contact Us
Please direct any questions
or comments about this Privacy Policy or privacy practices
privacy@invoicecloud.com
You may also write to us via
postal mail at:
Payment Service Network, Inc.
Attn. Compliance
2901 International Lane, 3rd floor
Madison, WI, 53704
We reserve the right to
change these Terms from time to time at our sole discretion. Please check this
page periodically for any updates.
This Privacy Policy is
governed by the laws of the State of Wisconsin, U.S.A., excluding any conflict
of laws rules or principles.
If there is any dispute
relating to the Site or Privacy Policy, you and PSN agree to exclusive personal
jurisdiction and venue in the state and federal courts of Madison, Wisconsin,
U.S.A.
If any provision of this
Privacy Policy is found to be invalid or unenforceable, that provision will be
struck, and the remaining provisions will remain in full effect.
If you or others violate this
Privacy Policy and we take no immediate action, this in no way limits or waives
our rights, such as our right to take action in the future or in similar
situations.
Payment Service Network, Inc. Cookie Policy
Last Updated: July 1, 2020
This Cookie Policy explains
how Payment Services Network, Inc. (“PSN”, “we”, “us” or “our”)
uses cookies, web beacons, tracking pixels, and other technologies in
connection with the www.info.paymentservicenetwork.com
website, PSN service portals, and any other website
we own or control and which posts or links to this Cookie Policy (collectively,
the “Sites”). We may use cookies, and similar technologies to help
customize the Sites and improve your experience.
Information
about the cookies we use may be updated from time to time and we will alert you
about any changes by updating the “Last Updated” date at the beginning of this
Cookie Policy. Any changes or modifications will be effective immediately upon
posting the updated Cookie Policy on the Site, and you waive the right to
receive specific notice of each such change or modification.
You
are encouraged to periodically review this Cookie Policy to stay informed of
updates. You will be deemed to have been made aware of, will be subject to, and
will be deemed to have accepted the changes in any revised Cookie Policy by
your continued use of the Site after the date such revised Cookie Policy is
posted.
What are cookies?
A
“cookie” is a string of information which assigns you a unique identifier that
we store on your computer. Your browser then provides that unique identifier to
us each time you submit a query to the Sites. We use cookies on the Sites to,
among other things, keep track of services you have used, record registration information,
record your user preferences, keep you logged into the Sites, and track the
pages you visit. Cookies help us understand how the Sites are being used and
help us improve your user experience.
What types of cookies and similar tracking technologies
does PSN use on the Sites?
Our Sites may use both
session cookies (which expire once you close your web browser) and persistent
cookies (which stay on your computer or mobile device until you delete them).
More specifically, the
following types of cookies may be used when you visit the Sites:
Advertising
Cookies
Advertising
cookies are placed on your computer by advertisers and ad servers in order to
display advertisements that are most likely to be of interest to you. These
cookies allow advertisers and ad servers to gather information about your
visits to the Sites and other websites, alternate the ads sent to a specific
computer, and track how often an ad has been viewed and by whom. These cookies
are linked to a computer and do not gather any personal information about you.
Analytics
Cookies
Analytics
cookies monitor how users reached the Sites, and how they interact with and
move around once on the Sites. These cookies let us know what features on the
Sites are working the best and what features on the Sites can be improved.
Our Cookies
Our
cookies are “first-party cookies” and can be either permanent or temporary.
These are necessary cookies, without which the Sites may not work properly or
be able to provide certain features and functionalities. Some of these may be
manually disabled in your browser but disabling these cookies may affect the
functionality of the Sites.
Personalization Cookies
Personalization
cookies are used to recognize repeat visitors to the Sites. We use these
cookies to record your browsing history, the pages you have visited, and your
settings and preferences each time you visit the Sites.
Security
Cookies
Security
cookies help identify and prevent security risks. We use these cookies to
authenticate users and protect user data from unauthorized parties.
Site
Management Cookies
Site
management cookies are used to maintain your identity or session on the Sites
so that you are not logged off unexpectedly, and any information you enter is
retained from page to page. These cookies cannot be turned off individually,
but you can disable all cookies in your browser.
Third-Party
Cookies
Third-party
cookies may be placed on your computer by our service providers and business
partners when you visit the Site. These cookies allow the third parties to
gather and track certain information about you. These cookies can be manually
disabled in your browser.
Other
Tracking Technologies
In
addition to cookies, we may use web beacons, pixel tags, and other tracking
technologies on the Sites to help customize the Sites and improve your
experience. A “web beacon” or “pixel tag” is tiny a object or image embedded in
a web page or email. They are used to track the number of users who have
visited particular pages, viewed emails, or acquire other statistical data.
They collect only a limited set of data, such as a cookie number, time and date
of page or email view, and a description of the page or email on which they
reside. Web beacons and pixel tags cannot be declined. However, you can limit
their use by controlling the cookies that interact with them.
In addition to cookies, our
Sites may use other technologies, such as Flash technology to collect
information automatically.
Your Choices
Most browsers let you remove
or reject cookies. To do this, follow the instructions in your browser
settings. Many browsers accept cookies by default until you change your
settings. Please note that if you set your browser to disable cookies, the
Sites may not work properly.
For more information about
cookies, including how to see what cookies have been set on your computer or
mobile device and how to manage and delete them, visit www.allaboutcookies.org. If you do not accept our cookies, you may experience
some inconvenience in your use of our Sites. For example, we may not be able to
recognize your computer or mobile device and you may need to log in every time
you visit our Sites.
In
addition, you may opt-out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool.
For more information about
how we collect, use and share your information, see our Privacy Policy
above.
Contact Us
Please direct any questions
or comments about this Cookies Policy, or PSN’s privacy practices, to
privacy@invoicecloud.com. You may also write to us via postal mail at:
Payment Service Network, Inc.
Attn. Compliance
2901 International Lane, 3rd floor
Madison, WI, 53704
Payment Services Network, Inc. Privacy Notice for California
Residents
Last Updated: July 1, 2020
This Privacy Notice for
California Residents (the “CA Notice” or the “Notice”) describes how Payment
Services Network, Inc. uses and discloses the personal information that we
collect from or about California residents.
This Notice supplements our
Privacy Policy found above, which contains general information about how we use
and share personal information. Please review this Notice and our Privacy
Policy carefully before sharing your personal information with us or using our
Services.
Throughout his Notice, “PSN,”
“we” or “us” refers to Payment Services Network, Inc.
Notices to Payers
PSN provides online payment
services as a Service Provider under Cal. Civ. Code §1798.140(v), which help
our business customers collect payments from individuals who pay their bills
online (“Payers”). For example, we may help your utility company or
property management collect and process your payments for your bill.
If you are a Payer and make
payments through our services, we may collect personal information about you,
such as your name, address, email, payment information, and payment history.
Our business customers (such as your utility company) are primarily responsible
for how we use and disclose the personal information we collect in our role as
a service provider. For example, we only collect and process your payment
information so that we can facilitate the payment of your bill on behalf of the
business entity (our customer) who is billing you.
If we process your personal
information on behalf of one of our business customers, and you have questions
about how we process your personal information, we may direct any inquiries
about our use of your personal information to that customer.
Notices to Non-Payers
How We Collect and Use
Your Personal Information
Our Privacy Policy contains a
general description of the types of personal information we collect. Within the
past 12 months, we may have collected the following categories of personal
information:
·
Identifiers, such as your name, postal address, IP
address, email address, phone number, and online account information;
·
Commercial
information, such as
records of the Services purchased from us;
·
Professional
information, such as the
name of your employer and your job title;
·
Internet and other
electronic network activity information, such as your IP address, your device information, the length of
time you spend with our Services, how often you use our Services, and other
usage data;
·
Geolocation data, such as your physical location made
available through your IP address;
·
Sensory
information, such as
audio, electronic, visual, olfactory, or similar information;
·
Biometric
information, such as
imagery of your face, a voiceprint, or similar information.
·
Inferences drawn
from Personal Information to create a profile, such as reflecting your preferences,
characteristics, attitudes, behavior, etc.
We use your personal information primarily to provide services to
you, which is described in more detail in our Privacy Policy. Within the past
12 months, our use of your personal information will have depended on how you
have interacted with us. For example:
·
If you have an
account, we may have used your identifiers, commercial information, and
internet and other electronic network activity information to create, register,
manage, and service your account.
·
If you have used our
services, we may have used your identifiers, commercial information, and
internet and other electronic network activity information to provide customer
support services.
·
From time to time, we
may have used your identifiers, commercial information, and professional
information to send you information and updates regarding our services.
·
If you have submitted
an inquiry, provided feedback through a survey, or otherwise contacted us, we
may have used your identifiers and the other information you provided to
respond to your communication and implement your requests.
We may also have used your personal information to verify
your identity, maintain the security of our platforms, enhance your user
experience, deliver personalized content, and otherwise improve our websites,
portals and other services.
Do Not Track Signals
Please note that our websites
are not presently configured to respond to Do Not Track or “DNT” signals from
web browsers or mobile devices. As such, we do not recognize or respond to Do
Not Track requests.
How We Disclose Your
Personal Information
In order to provide our services, we may disclose your personal
information to third parties for certain business purposes. In the past 12
months, we have disclosed personal information to the following categories of
third parties for the business purposes described above in “How We Collect and
Use Your Personal Information”:
·
To our service
providers: We may have
shared your personal information with third-party service providers, such as
payment processors, clearinghouses, payment settlement organizations, platform
hosting providers, and website analytics providers, who help us provide
Services to you. We require that our service providers not use or disclose your
personal information for any purpose other than for providing services to us.
·
To your respective
Payers: We may have
shared personal information with your respective payers only to the extent
necessary to process transactions.
·
To our affiliates
for operational or other business purposes: We may have shared personal information with our affiliates
for operational or business purposes such as those outlined above.
·
As part of a
reorganization event: In
the event we go through a business transition, such as a merger, acquisition,
divestiture, restructuring, reorganization, dissolution, bankruptcy or sale of
all or a portion of our assets, we may have disclosed your Personal Information
to the party or parties of such transaction.
·
To law enforcement
or other governmental authorities: From time to time, we may have disclosed your personal information
to law enforcement or government agencies (i) when we, in good faith, believed
you and others are acting unlawfully; (ii) when we believed it was necessary or
appropriate to satisfy any law, regulation or other governmental request; (iii)
to respond to government-issued subpoenas, warrants or court orders; (iv) to
otherwise comply with our legal obligations; and (v) when we believed
disclosure was necessary to protect the health and safety of our personnel, our
users and the general public.
We do not sell your personal information or share your personal
information to third parties for their own marketing and/or advertising
purposes.
Notices to All Parties
Minors Under 16 Years Old
We have no actual knowledge of collecting or otherwise processing
the personal information of minors under 16 years of age.
Your California Privacy Rights
As a California resident, you may be able to exercise the
following rights under the California Consumer Privacy Act of 2018 (“CCPA”) in relation to the personal information
we have collected about you:
·
Right to Know: You have the right to request, twice per
year, any or all of the following information relating to your personal
information in the past 12 months, subject to the verification of your
identity:
-
The specific pieces of
personal information we have collected about you.
-
The categories of
personal information we have collected about you.
-
The categories of
sources of the personal information.
-
The business or
commercial purpose for collecting or sharing the personal information.
-
The categories of
third parties to which we have shared your personal information.
-
The categories of your
personal information we have disclosed or shared to third parties.
·
Right to Delete: You have the right to request, twice per
year, that we delete the personal information that we have collected or
maintain about you, subject to the verification of your identity. We may deny
your request under certain circumstances, such as if we need to comply with our
legal obligations or complete a transaction for which your personal information
was collected. If we deny your request, we will let you know the reason why.
·
Right to Opt Out of
Sale: You have the right
to opt out of the sale of your personal information. However, we do not sell
your personal information.
If you choose to exercise your rights, we will not discriminate
against you, charge you a different price, or provide a different quality of
services unless those differences are related to your personal information.
That means, that if you exercise some of these rights, it may limit our ability
to process your personal information and provide certain features of our
services to you.
How to Exercise Your California Privacy Rights
To exercise any of these rights you may,
·
Complete the online request form
found at www.invoicecloud.com/data-privacy-request-form;
·
Call toll-free 1-888-603-0094; or
·
Send an email to data-access-request@invoicecloud.com. Please include,
-
Requestor’s first and last name;
-
Mailing address;
-
Primary e-mail address;
-
Primary phone number; and
-
Type of request.
We will take steps to verify your identify before processing your request to know
or request to delete.
We will not fulfill your
request unless you have provided sufficient information for us to reasonably
verify your identity. For example:
·
If you have an account
with us, we may use our existing account authentication practices to verify
your identity.
·
If you do not have an
account with us, we may request additional information about you to verify your
identity. We will only use the personal information provided in the
verification process to verify your identity and to track and document request
responses, unless you have initially provided the information for another
purposes.
You may use an authorized agent to submit a request to know or a
request to delete. When we verify your agent’s request, we may verify both your
agent and your identity and request a signed document from you that authorizes
your agent to make the request on your behalf. To protect your personal
information, we reserve the right to deny a request from an agent that does not
submit proof that they have been authorized by you to act on your behalf.
Updates to this Notice
We will update this Notice from time to time. When we make changes
to this Notice, we will change the “Last Updated” date at the beginning of this
notice. All changes shall become effective from the Effective date, unless
otherwise provided in the Notice.
Contact Us
If you have any questions or concerns in connection with this Notice or other
privacy-related matters, please email us at data-access-request@InvoiceCloud.com or by calling 1-888-603-0094.