Protect Yourself from Fraud
If you encounter a suspicious email or website that says it's from Payment Service Network or PSN, do not respond to it, click on any links or open attachments. If you receive a suspicious email that appears to be from us, forward the email to
What are suspicious or phishing emails?
Any email that asks you to confirm or provide personal data, especially banking, credit card or social security information, is most likely suspicious or, in industry lingo, phishing. PSN will never send an email asking you to confirm or provide us with your personal information. Phish or fraudulent emails may contain links to phony websites or request you to share personal or financial information by using clever language, such as an urgent need to update your information or communicate with you to ensure the security of your accounts.
Hints to spot suspicious emails.
Most email servers have the ability to block unwanted or scam emails. However, good scammers use tactics to "fool" the email servers. Look for the following:
  • Typos and Incorrect Grammar: Scammers will purposely misspell words or use improper grammar to get around security screening.
  • Unfamiliar or Strange Links: Look for website addresses that almost match our website address, but are not a match. Sometimes, scammers will write out the proper address, but when you scroll over it, the address that appears and you will go to is completely or slightly different.
  • Urgent or Compelling Language: An urgent need to communicate with you for your own security or a request to update your information immediately are examples of scammers using language to make you feel like you have to react immediately.
  • Misspelled Company Name: Some scammers will use Payment Service Net, as an example, to try to fool you into thinking the email is from Payment Service Network.
These are a few of scammers' tactics to "steal" your personal information. If you have any suspicions, please forward the email to us at
Fraud can happen anywhere; take steps to protect yourself. PSN maintains the highest level of security established by the financial industry.
View sample fraudulent email